FAQ

Runners of all distances use Niprotect to prevent painful chafing against their clothing and the elements – but the product is not limited to runners. Anyone taking part in physical activity where they are likely to sweat or get caught in the rain can benefit from using Niprotect, including footballers, rugby players, triathletes and cyclists.

Niprotect is also ideal for surfers looking to prevent nipple burn from their wetsuit or board, as each plaster is designed to be waterproof, breathable and flexible enough to withstand lots of movement.

Niprotect come in two sizes; 18mm and 25mm diameter.
It’s important to note that the plaster is most effective when attached to the areola only, and not the skin around it – so it’s definitely worth measuring!

Niprotect plasters are really easy to apply.

• Make sure that both your hands and your nipples are dry and free of any oils, creams, lotions etc.  
• Line up the centre of the plaster with the centre of the nipple (doesn’t have to be super accurate!)
• Peel back the blue-coloured backing and press on to the nipple and areola
• Smooth the edges to make sure that that all of the plaster is in contact with the nipple / areola
• Put your trainers on!

The easiest way to remove Niprotect is during your post-exercise shower.
Allow some water to run onto your body and slowly peel away the plaster – be sure to put the used plasters into the bin, as they are not suitable for drains or being flushed.

Yes – men, women and children are all perfectly safe to use Niprotect nipple plasters, provided they do not have any existing skin conditions. Niprotect is latex-free and hypoallergenic.
However, if your nipples are already chafed from exercising without plasters, we would recommend that you allow them to heal before using any nipple plaster – or removal may further irritate them.

Kinesiology tape, specifically RunTape, is designed to both prevent injury and provide support for any existing injuries or weakness. It provides general support for tendons, ligaments and muscles, as well as more mechanical support for your joints.

RunTape will also ease pulled muscles, alleviate tendinitis, ease fasciitis and improve both posture and blood flow.

When wrapped tightly, RunTape will help reduce the range of motion in joints, preventing twists and sprains – acting as a more supportive athletic tape.

As with our Niprotect product, RunTape is not limited to a single sport or activity. You will frequently see our tape used by runners and triathletes, as well as in more general sports such as football, rugby, netball, basketball and hockey.

RunTape provides support to muscles and joints, without restricting movement – therefore suitable for any sport.

We currently offer just the one size – 5cm wide tape, on a 5m roll.

Application of any Kinesiology tape varies depending on the muscle or joint being targeted – for this reason we don’t offer specific advice in this section, but we plan to upload manuals and video content to the product listing page in the future.

However, RunTape is usually applied in one of 3 ways; I Strip, Y Strip or a Lymphatic Fan. Directions for these can be found on the product page.

We recommend applying RunTape 30 minutes before exercise to allow the tape to settle and attached to the skin. To do this…

• Make sure that the skin is clean, dry and free of oils, creams and lotions
• Give the tape a slight stretch (no more than 50% of the maximum stretch) and apply directly to the skin
• Make sure the ends of the tape are not stretched
• Go and work-out!

The easiest way to remove RunTape is…

• Apply baby oil, or warm soapy water, and leave it on the tape for around 5 minutes
• Pull the tape away from the skin slowly and carefully, keeping your skin taut.
• Be patient, don’t rip it off!

Yes – men, women and children are all perfectly safe to use RunTape kinesiology tape, provided they do not have any existing skin conditions. 

However, please be aware that RunTape is not latex-free.

Runners Relief products are officially available in only 4 places;

• Here in our online store
• Our own Amazon store
• Our own eBay store
• At selected in-person events

We don’t offer the Runners Relief catalogue through third party retailers currently – our own website is the best place to purchase.

We deliver all products, free of charge, via Royal Mail on a 2-to-3-day service, depending on the time of your order.

For example

If you order pre-2pm on Monday, you will receive your order on Wednesday.

If you order after 2pm on Monday, you will receive your order on Thursday.

We are able to ship urgent orders on a next-day service, if you have left your order a bit close to race day!

Again, this is subject to the time of your order – contact us directly for more information (see “Contact Us” page).

We want you to love our products – if you are not satisfied with what you receive, or if it arrives damaged, please contact us and let us know what’s happened. As long as you do this within 12 months of receiving your order, we will give you a credit, a replacement or a refund (we may ask you to return the goods).

Under the Consumer Contracts Regulations, you also have the right to cancel an order from the moment you place it, up until 14 days later.

To cancel an order just send us an email (see “Contact Us” tab) with your order number and the date the you placed the order and we’ll deal with it straight away. 

If the order has not yet left our warehouse, then we will happily cancel it and refund you immediately.

If the order has left the warehouse (usually 4pm that day), then we will need you to return the order, and a refund will be processed once it arrives back with us.

We accept all major debit and credit cards, as well as PayPal, and of course our own Gift Vouchers and Discount Codes.

You’ll find the options on the payment page when placing your order.

There are no additional charges, or surcharges, to you when using any of the available payment methods.

If you have any specific questions, please feel free to contact us directly.